Brigade Watch Co.

Warranty

Servicing and Repairs At Brigade

Brigade Watches Are Designed and Built to Last

From the first idea to the final polish, Brigade builds its watches with one aim in mind: enduring quality. That standard guides the watch from its first sketch to its final inspection, which is why we hope a Brigade can outlive its original owner and continue its story in the next generation.

TWO-YEAR SERVICE WARRANTY GUARNTEE

We are pleased to offer a 2-year manufacturer's warranty from the original date of shipment of your watch. This guarantee does not cover damage caused by accidents or improper handling. Any work done by an unauthorized third party, or the use of non-Brigade parts or accessories, will void the Service Guarantee.

What's Included In The Warranty?

Defects in Materials and Workmanship

Movement

The internal mechanism responsible for accurate timekeeping.

Crown

The setting mechanism used for adjusting the time and date.

Crown Stem

The shaft connecting the crown to the movement.

Bezel Action

The proper functioning and rotation of the bezel (if applicable)

Bracelet Clasp

The fastening mechanism of the watch bracelet.

What's NOT Included In The Warranty?

Cosmetic Damages Due to Normal Wear or External Factors

This encompasses any surface imperfections that naturally develop over time with regular use. These types of cosmetic issues are not manufacturing defects and are therefore not covered under this warranty.

Scratches

Abrasions on the watch case, crystal, bracelet, or other surfaces

Dents and Dings

Marks or indentations caused by impacts.

Damages From Improper Handling or Unauthorized Repairs

Any damages resulting from accidents, misuse, improper handling, or unauthorized repairs will not be covered by the warranty.

For Warranty Claims Or Service Inquiries, Please Retain Your Proof of Purchase and Contact Brigade Watches Customer Service at: service@brigadewatches.com

Get in Touch

We'd like to hear from you!

If you have any inquiries, please use the contact form!